The Valley Group

← L’Oréal

← L’Oréal

L'Oréal Case Study

A truly showstopping moment in Global Travel Retail is the kind of experience that stops people in their tracks. Carefully considering every detail to break through the noise of a busy airport environment, in a space where attention spans are short and foot traffic is high.

The partnership between Valley and Craftsman brings together deep-rooted expertise, high-end manufacturing capabilities, and an instinct for what makes people stop, look, and feel something. Working with leading luxury brands including L’Oréal, Lancôme, Armani, Prada and Valentino, we’re constantly challenged to deliver immersive, human-centred experiences that reflect brand identity, and stir emotion.

Adding value to the Global Travel Retail sector

To support Valentino Beauty’s “Born in Roma – The Gold Fragrance” and “Spike Valentino Lipstick”, the brief was clear: create something truly unforgettable. The goal was to bring Valentino’s bold creative vision to life through an activation that didn’t just stop shoppers in their tracks, but drew them in with intrigue, emotion and experience.

The result was a striking, high-impact takeover at Dubai International Airport (DXB) that blended innovation, elegance, and sensory storytelling:

• A gold-drenched installation, featuring a stunning shimmer wall inspired by Dubai’s cultural opulence.

• A unique ASMR station offered shoppers a new sensory layer, where the sounds of beauty (from fragrance sprays to lipstick clicks) could be felt as well as heard.

• Lighting was key, Glowing visuals and individually lit letters brought depth, movement and irresistible energy to the space.

The result? A truly immersive, multi-sensory experience that delivered stand-out visibility, high engagement, and wide appeal to a globally diverse audience. More than just footfall, it delivered memorable, shareable moments of escapism.

In an environment where attention is fleeting, we create retail experiences that give travellers a reason to stop, feel, and shop.

First class travel retail experiences

← L’Oréal Case Study