The Valley Group

Walk with us: London Retail Insight Report

June 10, 2025

← Walk with us: London Retail Insight Report

RETAIL INSIGHT

London retail right now feels very much alive, buzzing with brands and retailers shaking things up in their sector to create stand out shopping experiences. Those who are winning are using digital platforms to fuel physical action, from viral queues at POP MART to nostalgia from Kit Kat. Read on for a taster of what’s capturing shopper attention right now.

Tucked away in the heart of Soho, London, the Nothing store is redefining what a tech retail experience can be. Much like the brand itself, the store strips back complexity to offer something refreshingly transparent, both in design and philosophy.

Nothing has made waves in the smartphone world with its bold commitment to minimalism, clarity, and innovation. At the centre of this is the Glyph Interface, a unique lighting system on the back of the phone that communicates notifications, charging status and more through a series of carefully choreographed LED patterns. It’s Android, but reimagined, clean, uncluttered, and intuitive.

Why it works?

This commitment to transparency continues through every touchpoint. The phones themselves have transparent backs, revealing the beauty of their engineering, a visual metaphor for the brand’s mission to “remove barriers between people and technology.” The ethos also continues into the physical space. With the store featuring transparent display fixtures, creating a light and open environment where the technology is the hero.

Kit Kat x Blockbuster

The Kit Kat x Blockbuster pop-up in London is a clever, nostalgia-fuelled activation celebrating the launch of Kit Kat’s new sharing bars, while tapping into the growing desire to switch off digitally and unwind. Branded under the campaign message “Break Better”, the pop-up recreates the much-loved Blockbuster video store experience, transporting visitors back to a time before constant notifications and streaming overload.

Why it works?

The concept tapped into the UK’s growing love of nostalgic brand experiences, celebrating one of the top 5 most missed high street brands, Blockbuster. The activation proved a huge hit, with queues stretching up to two hours, showing the power of well-executed pop-ups to drive brand heat and cultural moments.

Beyond just a treat, the experience positioned Kit Kat as a facilitator of real downtime, bringing friends and family together with chocolate and a film. It was a brilliant example of how pop-ups can fuse emotion, storytelling and product trial into one unforgettable experience, reigniting love for both an iconic chocolate bar and a long-lost retailer.